Did you order Zima Dental products from Amazon? Access Amazon-specific support here.

If you&#x2019;ve purchased any of our products on Amazon, you now have access to Amazon-specific priority support through a new dedicated team.If you need assistance with your Zima Dental product or have any questions, click the link below to access your priority support:<a href="https://contact.gorgias.help/forms/h0ixtw9p">Click Here for Amazon Priority Support</a>Our New Amazon Community Support Executive, Lucy, is ready to help resolve your issue quickly.&#xA0;

I have an issue/question with my Amazon order

Make sure you complete your warranty registration once you receive your Amazon order.

To ensure you can enjoy your Amazon order with confidence, we offer a free 12-month manufacturer&apos;s warranty on all our products. This warranty is designed to provide peace of mind and give you access to enhanced support for your product.&#xA0; <h2 data-mce-fragment="1" id="how-to-register-your-product">How to Register Your Product</h2>Registering your product for warranty coverage only takes a couple of minutes.&#xA0;Simply complete our warranty registration form using the link below:<a data-mce-fragment="1" data-mce-href="https://linktr.ee/zimadentalwarranty" href="https://dentalpodusa.myshopify.com/apps/product-registration?form=product-registration" style=" text-decoration: none;" target="_blank" rel="noopener noreferrer">Click here to register your product today</a> <h2 data-mce-fragment="1" id="how-to-claim-a-replacement">How to Claim a Replacement</h2>In the unlikely event that your product incurs a manufacturing defect, you can claim a replacement by completing our <a href="https://zimadental.co/apps/product-registration?form=warranty-claim">warranty claim form</a>.Once the form is submitted, Lucy from the Amazon Support Team will review your claim and reach out to you directly.&#xA0;For more information on what our warranty includes, please refer to our terms of service&#xA0;<a href="https://zimadental.co/policies/terms-of-service" rel="noopener noreferrer" style=" text-decoration: none;" target="_blank">here</a>.

I haven't registered my Amazon warranty yet

We're here to help! Please reach out to our team if you have any questions or require further assistance

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Zima Dental Support US

Amazon Support

What's wrong with just using a sterilizing tablet?

Can't I just clean my appliance with a toothbrush?

Will the Dental pod cause damage to my dental appliance?

Is the Dental pod FSA/HSA eligible?

Can the Dental pod clean Aligners/Invisalign?

Can the Dental pod clean Retainers?

Can the Dental pod clean Night guards and Bite guards?

Can the Dental pod clean Dentures?

Can you put two appliances in the Dental pod at once?

Why doesn't the Dental pod have a UV light?

Is there an auto stop function?

What temperature water should I use?

Can I run multiple cleaning cycles?

Should I clean my dental appliance everyday?

Does the Dental pod use a lot of electricity?

Can the Dental pod clean jewellery?

How do I clean the Dental pod after use?

Can I leave my appliance in the Dental pod overnight?

Can I share the Dental pod with my partner/family?

Is the Dental pod really better at cleaning than alternative methods?

Dental pod

What are the tablets for?

How do the tablets work?

Why do I need tablets too?

Can I use sterilizing tablets from other brands in the Dental pod?

What ingredients are found in the tablets?

Sterilizing Tablets

What is Max Clean mode?

What is the modularity feature?

What can the Dental Pod Pro clean?

Why should I upgrade to the Dental Pod Pro?

Will the Dental Pod Pro damage my appliance?

How do I clean the Dental Pod Pro after use?

Dental Pod Pro

How effective is the UV light we use?

How does the sliding lid mechanism work?

Does the Zima Go need water?

Is the Zima Go safe for travel?

What can the case hold?

Can Zima Go hold more than one appliance at a time?

What is the case made of?

What is the power source for Zima Go and how long does the battery last?

Do I need a Dental pod and a Zima Go?

Zima Go

What are the ingredients in Zima Fresh?

How often should I use Zima Fresh?

Zima Fresh

How long will my order take to arrive?

Can I track my order?

Do you ship internationally?

What is your return policy?

Orders and Shipping

FAQs

Managing Your Subscription

How To Sign Up

Tablet Subscription

Request a Return

My Unit is Broken

Not Seeing Results From Your Dental pod?

Problem With Your Unit?