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Zima Dental Support US

What's wrong with other cleaning methods?

Can't I just clean my appliance with a toothbrush?

Will the Dental pod cause damage to my dental appliance?

Is the Dental pod FSA/HSA eligible?

Can the Dental pod clean Aligners/Invisalign?

Can the Dental pod clean Retainers?

Can the Dental pod clean Night guards and Bite guards?

Can the Dental pod clean Dentures?

Can you put two appliances in the Dental pod at once?

Why doesn't the Dental pod have a UV light?

Is there an auto stop function?

What temperature water should I use?

Can I run multiple cleaning cycles?

Should I clean my dental appliance everyday?

Does the Dental pod use a lot of electricity?

Can the Dental pod clean jewellery?

How do I clean the Dental pod after use?

Can I leave my appliance in the Dental pod overnight?

Can I share the Dental pod with my partner/family?

Is the Dental pod really better at cleaning than alternative methods?

Dental pod

What are the tablets for?

How do the tablets work?

Why do I need tablets too?

Can I use tablets from other brands in the Dental pod?

What ingredients are found in the tablets?

Ultrasonic Boosting Tablets

What is Max Clean mode?

What is the modularity feature?

What can the Dental Pod Pro clean?

Why should I upgrade to the Dental Pod Pro?

Will the Dental Pod Pro damage my appliance?

How do I clean the Dental Pod Pro after use?

Dental Pod Pro

How effective is the UV light we use?

How does the sliding lid mechanism work?

Does the Zima UV Case need water?

Is the Zima UV Case safe for airports and travel?

What can Zima UV Case hold?

Can Zima UV Case hold more than one appliance at a time?

What is the case made of?

What is the power source for Zima's UV Case and how long does the battery last?

Do I need a Dental pod and a Zima UV Case?

Zima UV Case

What are the ingredients in Zima Fresh?

How often should I use Zima Fresh?

Zima Fresh

What are Protective Cleaning Wipes for?

Zima Protective Cleaning Wipes

How long will my order take to arrive?

Can I track my order?

Do you ship internationally?

What is the 30 day money back guarantee?

General

FAQs

Managing Your Subscription

How To Sign Up

Ultrasonic Boosting Tablets Subscription

Not Seeing Results From Your Dental pod?

I have a question

My Unit is Broken

Request a Return

Problem With Your Unit?

Register For Your FREE 1 Year Warranty

Need Help?

Amazon Tracking Form

Amazon Support

Need to edit your subscription? Just follow the steps here

<div data-block="true" data-editor="9qorb" data-offset-key="1hlk9-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="isPasted"><h2 data-offset-key="1hlk9-0-0" id="1-accessingyour-subscription-account">1. Accessing&#xA0;your subscription account</h2></div><div data-block="true" data-editor="9qorb" data-offset-key="75qt-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(34, 34, 34); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: pre-wrap; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">To access your account, start by going to <a href="https://zimadental.co/" rel="noopener noreferrer" target="_blank">our website</a> and clicking on &quot;Profile Icon&quot; in the menu bar.&#xA0; <img src="https://attachments.gorgias.help/3RBN0xMdzz749GJP/hc/JWjXVxGqML2DvMqm/2025093009-abf75a2f-e94e-425a-b2a1-2097acca68aa-3da2ede2-94a2-4d12-a25f-cd4dcdc57cb1.png" style="width: 900px;" class="fr-fic fr-dii fr-rounded fr-bordered">If you haven&apos;t created an account yet, choose &quot;Create Account&quot; and sign up using the email address associated with your order.&#xA0;<h2 id="2-managing-your-subscription">2. Managing your subscription&#xA0;</h2>Once logged in, go to &#x201C;Orders&#x201D;, select &#x201C;Manage Subscription&#x201D;, and then click &#x201C;View Details.&#x201D;Here, you can update your address or payment information, adjust the frequency or size of your order, skip an order, or cancel your subscription entirely.&#xA0;If you find yourself with too many tablets but want to maintain your 10% discount, consider skipping an order or changing your order&apos;s size or frequency to better match your needs. For questions or further assistance, please contact our support team&#xA0;<a href="https://help.zimadental.com/en-US/contact" rel="noopener noreferrer" target="_blank">here</a>.</div>

Unlock the full potential of your Dental pod with essential usage tips and tricks

If you&apos;ve been using the Dental pod and haven&apos;t noticed the expected results, we understand your concern and are here to assist. Achieving the best results with your Dental pod involves understanding its functionality and proper usage techniques. Here are our top tips to ensure you get the most out of your device.Every Oral Appliance is Different: The effectiveness of the Dental pod against stains or grime build-up varies depending on the condition of the oral appliance. For some appliances, it might take a few weeks of consistent use to see a noticeable difference. We suggest using your Dental pod at least twice daily for optimal results. With regular use, you should begin to observe significant improvements.Proper Placement: For the Dental pod to work effectively, it&apos;s crucial that your oral appliance is fully submerged in the water. Improper placement, such as letting the device float or not eliminating air gaps, can significantly impact the cleaning process. If you cannot get your appliance to submerge fully, try running the cycle once, then flipping your appliance and running the cycle again to ensure thorough cleaning.Scientific Assurance: Even if the changes aren&apos;t immediately visible to the naked eye, extensive research supports the efficacy of the Dental pod. <a href="https://cdn.shopify.com/s/files/1/0571/2281/6160/files/Bacteriostatic_poster_6.jpg?v=1706706010&amp;ref=review" rel="noopener noreferrer" target="_blank">Our own research</a> has demonstrated its superior performance in eliminating bacteria, plaque, and pathogens compared to other cleaning methods. Additionally, <a href="https://cdn.shopify.com/s/files/1/0276/3453/2375/files/F22_poster_black.jpg?v=1704972993&amp;ref=review" rel="noopener noreferrer" target="_blank">independent studies</a> corroborate these findings, underscoring the Dental pod&apos;s role in enhancing your oral health by keeping your appliance cleaner on a microscopic level.We hope these tips provide clarity and help improve your experience with the Dental pod. Should you have any more questions or require further assistance, please feel free to contact our support team using the link <a href="https://help.zimadental.com/en-US/contact" rel="noopener noreferrer" target="_blank">here</a>.

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